Terms & Conditions

TERMS & CONDITIONS | REFUNDS | CANCELLATIONS

Updated October 17, 2024

Terms & Conditions

1. Terms

By accessing the website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials;

ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

iii. attempt to decompile or reverse engineer any software contained on the website;

iv. remove any copyright or other proprietary notations from the materials; or

v. transfer the materials to another person or "mirror" the materials on any other server.


b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a. The materials on the website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

b. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall we or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy Of Materials

The materials appearing on the website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However, we do not make any commitment to update the materials.

6. Links

We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

7. Modifications

We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Payment Gateways

Payment Gateway Applications and Transactions: By engaging with our services, you acknowledge that there is a possibility that your application for certain payment gateways, including but not limited to CC Bill, Stripe, and other providers, may be denied due to factors such as your credit standing and personal circumstances. While we endeavor to provide a seamless payment process, the decision to approve or deny your application rests solely with the payment gateway provider and is beyond our control.

Alternative Payment Methods: In the event that your application for a payment gateway is denied, or you prefer alternative payment methods, we offer options to process payments through providers such as Zelle, Cash App, and Venmo. These options provide flexibility for transactions related to your merch store or other purchases made through our platform.

Manual Payment Processing: Please note that our systems allow payments to be initiated by the customer at checkout. However, in certain circumstances, additional manual tasks may be required from you to ensure your order is processed. These tasks may involve approving payment requests or confirming details before your products are dispatched from the supplier. Delays resulting from incomplete tasks or failure to provide necessary information may affect the delivery timeline.

Limitation of Liability: We are not responsible for any delays, denials, or other issues arising from third-party payment gateway providers, and any such concerns should be addressed with the respective provider. By using our service, you agree to these conditions and understand that payment and order processing may require active participation on your part.

9. Refund Policy

You may ask for a refund at any time for an order that is incomplete. An incomplete order is one that has never been unblocked. Once unblocked, by us or any other entity, it will be considered a complete job and no longer eligible for a refund.

10. Governing Law

Automate Horizon strictly adheres to all local, state, and federal laws and regulations. We do not support or provide services for activities that are considered illegal, including prostitution, in jurisdictions where such activities are prohibited by law. Our platform and services are designed for legal content creation and online business management. Users are responsible for ensuring their use of Automate Horizon's services complies with all applicable legal standards and regulations.

11. Questions

If you would like to contact us to understand more about the Terms & Conditions or wish to contact us concerning any matter relating to our use of Cookies or Privacy Policy you may contact us.

REFUND

We strive for customer satisfaction; however, refunds are governed by the following terms:

1. Website and Merch Services:

Refund Eligibility: Partial refunds are available if requested before the development phase begins. Once the build starts (coding, integrations, etc.), no refunds will be provided.

Revision Policy: Clients are entitled to a set number of revisions as specified in the initial agreement. After the final revision, no refund requests will be entertained.

Non-Refundable Fees: Third-party expenses (e.g., hosting, domain registration) are non-refundable.

Final Delivery: No refunds will be issued after the website or merch store is delivered and approved.

2. SaaS-Related Services:

Non-Refundable Fees: Subscription fees, communication surcharges, and fees for third-party services are non-refundable, regardless of usage. Any errors leading to excess fees will not be refunded.

Pre-paid and Minimum Commitment Subscriptions: Unused pre-paid services are non-refundable. Some subscriptions have minimum commitment requirements that cannot be canceled until met

Wallet Credit Refunds: Unused wallet balances must be claimed within 30 days of account termination. Unclaimed funds will be forfeited.

3. Refund Processing Time:

Refund Processing Time: Approved refunds will be processed within 7 business days to the original payment method.

CANCELLATIONS

We aim to make subscription management straightforward. If you wish to cancel your subscription and prevent any future rebilling, please follow these steps:

Cancellation Request: Contact Automate Horizon at [email protected] to request a subscription cancellation.
Processing Time: All cancellation requests must be submitted at least 48 hours before the next billing cycle to avoid being charged for the upcoming period.

Confirmation: You will receive a confirmation email once your cancellation has been processed.

Automate Horizon

We are a female owned, American based company that provides custom websites, dropship merch stores, electronic contracts, bookings, marketing automation and business tools to let you control your business on your own terms.

@ 2024 Copyright Automate Horizon LLC, Nashville, Tennessee, USA. All rights reserved.

Refunds

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